Client Information

Hours Of Operation

The Chilliwack Heritage Park Office is open 8am – 4pm Monday – Friday.

Office Contact:
Phone: 604-824-9927

Wireless Internet

Welcome to Heritage Park Free Wi-Fi

Stay connected with Wi-Fi access on your laptop, tablet or smart phone.

Getting online is easy

  1. Set up your wireless network to CHP Guest Wireless
  2. Launch your internet browser
  3. Enter the required information

Your connection will not switch between devices

Wi-Fi Options

Free Wi-Fi:
1 – 1 hour session (will not support video or sales)

Premium Packages:
Single day pass (24 hours – 1 device) – $20
Two day pass (48 hours – 1 device) – $40
Three day pass (72 hours – 1 device) – $60
Four day pass (96 hours – 1 device) – $60


It is the responsibility of the Client to obtain and maintain in force during the Move-In Period, Contract Period, and Move-Out Period the following insurance coverage in a form satisfactory to the Management of Chilliwack Heritage Park:

Comprehensive General Liability insurance with bodily injury to, death of, or property damage to, third parties, and property of the Operator and of the City of Chilliwack not in the care, custody and control of the Lessee and such policies of insurance shall include Tourism Chilliwack Inc. and the City of Chilliwack as Additional Insured’s.

Failure to provide the required insurance will render the contract null and void. Written evidence in the form of a certificate or certified copy of an insurance policy issued by the insurer shall be delivered to Chilliwack Heritage Park seven (7) days prior to the Event.

The Client shall ensure that all personnel engaged by or on behalf of the Client shall be covered by Work Safe BC insurance, or equivalent, where required by law.

It is the responsibility of the Client to insure their property whilst such property is on or about the facility and that if the Client omits to so insure its property, it shall do so at its own risk and the Operator shall not be liable for any loss or damage to the Clients property no matter how or by whom caused.  Any insurance policies obtained by the Client for its own property shall contain a waiver of subrogation in favour of the Operator.

User Services Manual, Floor Plans & Client Checklist

Floor plans can be found in the User Services Manual below. The checklist for your event can be found in the Client Checklist link below. Comprehensive plans for your show must be submitted to the administration office at least two weeks prior to set-up. Fulfillment of last minute requests may not be possible.

Exhibitor Sampling

Chilliwack Heritage Park through its contract with Heritage Hut Food Services retains the exclusive right to provide, control and retain all food and beverage services including catering and alcohol service and to retain any resulting commissions and revenues from such service.

Approved food service exhibitors may hand out samples at their respective booths and the samples are limited to 4 ounces of liquid and 1 ounce food portions.

Exhibitors handing out samples must comply and adhere to all health, safety and sanitation requirements as set forth by the Public Health Authority and further, it is the responsibility of each client to ensure that exhibitors comply with the appropriate regulations and that the required permits are in place

Fire Regulations

All floor plans require approval from The City of Chilliwack Fire Department at (604) 792-8713.

No portion of the sidewalks, entries, passages, concourses, lobbies, halls or stairways, or public spaces of the facility or of the venue must be kept clean and free from obstruction.   Fire lanes in and around the facility must remain clear and unobstructed at all times.

All decorations and decorative material must be flame retardant. All decorative materials will be approved by the City’s Fire Inspector, prior to installation

The following are not allowed within the facility without the prior written consent of the Operator:

  • Any engines or motor or machinery
  • Oils, burning fluids, camphene, kerosene, naphtha, acetylene, gasoline, or any other agent other than electricity for illuminating the facility
  • Trailers or vehicles with propane tanks

Deposit & Billing

To reserve the facility in part or in whole, a deposit is required.  A contract will then be issued.  If an event is cancelled for any reason by the Client, any and all deposits made are wholly non-refundable and the Client shall reimburse Tourism Chilliwack Inc. for all additional costs or losses incurred by Tourism Chilliwack as a result of the cancellation.

Display Services

The preferred Chilliwack Heritage Park display supplier is Show in Motion. All Display Company employees must be covered under Work Safe BC.

All Display Companies must comply with Chilliwack Heritage Park policies and procedures.

Set-up and tear-down by the Display Company is to be completed on the dates and schedules outlined in your Contract Agreement, otherwise additional charges may be incurred.

Any equipment rentals, damages or other costs incurred by Display or Labour Contractors are the responsibility of the Client.

For more information on Show in Motion services please visit their website